a couple of weeks ago i ordered a necklace i found on the web. yesterday i received a call at work from the proprietor of the web site telling me that i was her first customer. she was very excited and very kind. it's unfortunate more business folk do not take her approach with their customers. so all of you last minute shoppers should swing by and check out her wares at magicbeads.com. she has some nice and unique pieces. and of course, it always feels better to buy stuff from people you don't mind buying stuff from. good luck lauri.